I've built research practices from the ground up. I facilitate generative and evaluative operations ranging from card sorting and survey design to contextual inquiry and usability testing. Whether it's informing interaction design, or overarching product strategy, I view well-run research as a critical ingredient for success.
The macro-lens to the wide angle of Product Strategy, I know how to ensure that specific UX wins work toward long-term product goals as well as solve short-term challenges. I can take ideas from task-flows and wireframe sketches, through testable prototypes, all the way to usable, accessible, implemented solutions.
I've implemented and executed on roadmaps that target outcomes rather than only outputs, collaborated with Sales to develop value-based pricing strategies, and engaged in market analyses to ensure that new product efforts always kept us competitive alongside driving value for our users.
Whether in release notes, microcopy, survey questions, or technical documentation, effective writing is a critical part of any experience. Thoughtfulness and iteration on this front is every bit as much a part of my process as it is when it comes to prototyping new interactions or polishing an interface.