Designer & Product Manager
Bolstra UX & Product Manager
1 year 2 months - Aug 2018 to Sept 2019
Built the practice of generative and evaluative research to ensure data-backed decision-making.
Aligned stakeholders and supported research by developing an outcome-centric roadmap that framed functionality in a context that users easily related to.
Drove the transition to an agile release-cycle (from semi-annual waterfall) which allowed the team to learn and respond to customer needs far more efficiently.
Increased the opportunity for usability testing, created an inbound flow of research participants, and allowed for the testing of more complex systems by creating an opt-in beta program.
Codelicious Designer & Product Manager (Pro Bono)
5 month project - Sept 2018 to Jan 2019
Led the volunteer team in identifying high priority goals and scoping the project.
Facilitated workshops which served both to test prototypes of the solution and to keep Codelicious stakeholders updated on progress.
Ensured a smooth handoff of the product by briefing Codelicious stakeholders and writing technical documentation.
Film Indy UX Designer (Pro Bono)
6 month project - Oct 2017 to Mar 2018
Audited existing tools and content in-use within Film Indy. and prioritized key functionality with the Product Manager.
Designed quality assurance test cases alongside developers on the volunteer team.
Married the look & feel desired by Film Indy stakeholders to the development framework being used to build the tool via the creation of style guides.
NorthQuad UX Designer (Pro Bono)
1 year 3 months - Jun 2017 to Aug 2018
Balanced design responsibilities for both client companies (Bolstra & Lumavate) and their respective products.
Ensured one-off work for Lumavate’s own clients served double-duty via the design of reusable patterns for Lumavate’s own product.
Implemented and facilitated the first research ops for Bolstra’s product in the form of contextual inquiry with local and regionally based customers.
Indiana University Bloomington - May 2017
Techpoint Tech Fellowship (Former fellow & board chair)